Privacy Policy



  1. Introduction

Welcome to Room1111.com, an online travel agency operated by Room1111, based in Egypt. We specialize in hotel bookings and car rentals for the Egyptian market.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website (room1111.com), including when you choose to sign in using Facebook Login.

By using our website, you agree to the practices described in this policy.


  1. Information We Collect

We may collect the following types of information:

Information you provide directly:

  • Full name, email address, and phone number
  • Billing and payment information (processed securely through our payment partners)
  • Travel preferences and booking details

Information collected via Facebook Login:
When you choose to sign in using Facebook Login, we receive basic profile information that Facebook permits us to access, which may include your name, email address, and profile photo. We do not receive your Facebook password.

Automatically collected information:

  • Browser type, device type, and IP address
  • Pages visited on our site and time spent
  • Cookies and similar tracking technologies

  1. How We Use Your Information

We use your information to:

  • Process and manage your hotel and car rental bookings
  • Send booking confirmations, receipts, and travel-related updates
  • Provide customer support
  • Offer installment payment plans through our banking and ValU partners
  • Improve our website and services
  • Send promotional offers (only with your consent)

  1. Payment Information

Room1111.com processes payments in Egyptian Pounds (EGP) for customers based in Egypt. For customers outside Egypt, payments are processed in US Dollars (USD). We do not store full credit/debit card details on our servers. Payment processing is handled by our certified payment partners.


  1. Sharing Your Information

We do not sell your personal data. We may share your information with:

  • Hotel and car rental suppliers — to fulfill your bookings
  • Payment processors and banking partners — to process transactions and installment plans (including ValU)
  • Service providers — who help us operate our website (e.g., hosting, analytics)
  • Legal authorities — when required by Egyptian law or a valid legal request

All third parties we work with are required to protect your information and may only use it for the purposes we specify.


  1. Cookies

We use cookies to improve your experience on Room1111.com. You can control cookie preferences through your browser settings. Disabling cookies may affect some features of the website.


  1. Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. However, no internet transmission is 100% secure.


  1. Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Correct any inaccurate information
  • Request deletion of your personal data (see Section 9 below)
  • Withdraw consent for marketing communications at any time

To exercise any of these rights, contact us at support@room1111.com


  1. User Data Deletion — Facebook Login

HOW TO DELETE YOUR DATA

If you signed in to Room1111.com using Facebook Login, we may have collected and stored data from your Facebook profile including your name and email address.

You have the right to request deletion of this data at any time.

To submit a data deletion request, choose one of the following methods:

Option 1 — Email Request:
Send an email to support@room1111.com with the subject line "Facebook Data Deletion Request". Include your full name and the email address linked to your Facebook account. We will delete all your data from our systems and send you an email confirmation once complete.

Option 2 — Via Facebook Settings:
Go to your Facebook account → Settings & Privacy → Settings → Security → Apps and Websites → find Room1111 → click Remove. This will trigger a data deletion request on our end automatically.

What happens after your request:

  • We will verify your identity within 3 business days
  • All personal data associated with your Facebook Login will be permanently deleted within 30 days
  • You will receive an email confirmation once deletion is complete
  • Some data may be retained only where required by Egyptian law (e.g., completed financial transaction records), and will be deleted as soon as legally permitted

  1. Children's Privacy

Room1111.com is not intended for use by anyone under the age of 18. We do not knowingly collect personal data from minors.


  1. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the Last Updated date at the top of this page. We encourage you to review this page periodically.


  1. Contact Us

For any privacy-related questions, data deletion requests, or concerns about how we handle your personal information, please contact us:

Room1111.com
Email: support@room1111.com
Website: www.room1111.com
Location: Egypt